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Enterprise Content Management (ECM)
Access documents and knowledge directly in your processes
Documents and knowledge are often scattered across inboxes and network drives. Employees search for information, and approval processes get stuck in digital dead ends. This slows down your processes.
CSB Enterprise Content Management brings data and processes together in a central repository. Directly embedded in your ERP system, it allows your teams to work across departments using fast and compliant workflows.
Efficient
Up to 70% less time spent searching for documents
Audit-proof
Process reliability through version control and approval workflows
Transparent
Collaboration across departments and sites
Centralize your corporate knowledge
The CSB-System enables seamless, document-driven process control. Contracts, specifications, quality documents, and work instructions are stored in a central repository.
Digital approvals ensure that your teams always work with the latest document versions. The system automatically manages versions, access rights, and approval statuses.
Information is directly embedded in your business processes. Documents are stored in clearly defined structures, indexed, and linked to the relevant workflows, so knowledge is available exactly where it is needed.
This creates transparency, accelerates your processes, and safeguards your corporate knowledge.
Frequently asked questions about Enterprise Content Management
The archive enables audit-proof retention of documents. ECM supports active management, processing, versioning, and control of documents within business processes.
ECM is suitable, for example, for contracts, quality management documents, specifications, work instructions, process descriptions, project documentation, or technical documents.
Yes. All changes are tracked, while older versions are kept.
In combination with the Document Workflow Management module, documents can pass defined review and approval stages before they are published.
Access rights are managed by means of user roles, groups, hierarchies, and individual authorization concepts.
Yes, ECM is integrated into the CSB-System. Documents can be linked directly to master data, business processes, and ERP objects, or stored without references.
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The CSB Knowledge Hub provides important information specifically for your business.
