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Consulting & Services

Harness our industry expertise for every phase

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Business process consulting: sound industry expertise for your success

Together with you, our CSB experts analyze the processes at your company and assess their optimization potential. We use the results of this performance and optimization analysis to develop a customized solution concept in line with your strategic corporate targets. Increasing the efficiency of your business and utilizing the full optimization potential are the leading aspects. Our solution proposals comprise a concrete implementation plan with regard to functionality and process set-up. This is the approach we use for optimization programs as well as for greenfield projects.

Implementation: safe and efficient, from concept to go-live

From start to finish, we efficiently and reliably manage the implementation of the project for you. Our consultants are located around the world and implement your projects regionally, with international expertise. Together, we define the project goals inferred from the goals of your company. These goals are the baseline to continuously measure the success of the project. Using the CSB project methodology, we can implement even sophisticated projects in a very short time and securely replace existing stand-alone and legacy systems.

Automation consulting: industry-specific process expertise as a key success factor

Automating production and intralogistics is worth the investment. While acceptable solutions may be widely available, they often do not yield optimal results. This is where automation consulting by CSB comes in. Thanks to our long-term experience in the food, chemicals, pharmaceuticals, and cosmetics industries, we precisely know the processes and automation solutions for production and intralogistics. Together with IT experts and manufacturers and suppliers of controllers, conveyor systems, and storage systems, we are in a position to successfully implement the optimal automation concepts.

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User training: tailored to the individual level of knowledge

We continuously promote further education. Come and learn with us how to use the CSB-System efficiently at your company! From basic and advanced courses to specialist courses - our comprehensive course offer is adapted to your industry, your requirements, and your individual knowledge level.

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24/7 Support: the all-inclusive support package for your support requests

Around the world, around the clock: our 24/7 support is available to you anytime and anywhere. Specialized hotline teams are well-prepared for any situation and provide fast and qualified answers. Of course, we offer you our support services in all standard project languages and the respective national languages.

Contact our support team:

Phone: +49.2451.625-199
Fax: +49.2451.625-291

CSB Cloud Services: more time for your core business with software from the cloud

Business processes “from the cloud” are in great demand. More and more IT users of all business sizes and in all industries take advantage of the opportunities of Cloud Computing, as the cloud makes the operation of software easy, safe, and cost-efficient.

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