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Products from A to Z

Sales

One system to manage your sales processes

Customer orders, delivery dates, prices, and quantities: the CSB-System helps you manage your sales processes efficiently in one centralized system. It integrates all workflows on a single platform, from offer preparation to product shipment. Sales in the CSB-System is seamlessly connected with production, inventory, logistics, and accounting.

Demand-driven

Systematically adapt production and procurement to market demand

Predictive

Use your sales data for forecasting and further planning

Capacity-oriented

Optimize routes and tour capacities

Sales in the CSB-System

The CSB-System seamlessly connects offers, orders, and all downstream processes. All sales processes, including telephone sales, POS, and traditional order processing, are managed in an integrated system. Materials and products are made available just in time, while all documents are created, evaluated, and billed automatically.

Seamless integration – from order to reporting

End-to-end sales processes

The CSB-System covers all steps from offer preparation and order entry to shipment, enabling integrated tracking. Relevant order details such as quantities, delivery dates, and requirements are available system-wide. This creates transparency and a solid foundation for further process management.

Integration into Accounting and Controlling

Sales data is instantly accessible for billing, accounting, and controlling. Sales volumes, revenues, and gross margins can be evaluated on an order, customer, or item basis. This creates a direct link between operational sales and business management.

Supporting multiple sales channels

The CSB-System supports various sales channels, including classic customer orders, store deliveries, EDI connectivity, and B2B online store solutions. All sales channels can access and are controlled through the same central database.

Frequently asked questions about Sales in the CSB-System

Sales controls all customer- and order-related processes: from order entry and operational processing to shipping and billing.

Customer orders are registered centrally and managed consistently throughout the system. All relevant information, such as items, quantities, prices, and delivery dates, is available anytime and everywhere.

Orders are incorporated into production planning, inventory, picking, shipping, and route management. Any changes are automatically considered across all processes.

The current order status can be tracked in real time. Open quantities, partial deliveries, or deviations are made visible to support effective customer communication.

In addition to traditional customer orders, the CSB-System supports store deliveries, EDI connectivity, as well as B2B online store and portal solutions – all based on one consistent database.

Do you have any questions?

We will be glad to give advice, arrange for you a visit to one of our reference customers, or demonstrate our solutions. Send us your inquiry.

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