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Feyel & Artzner

When tradition meets technology

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Foie Gras house relies on ERP system for digitization

Feyel & Artzner, founded in 1811, stands as one of the oldest French Foie Gras houses, located in Schiltigheim, near Strasbourg. Renowned for its unique recipes passed down through generations, the company boasts an extensive product range, including its flagship Goose and Duck Foie Gras, pâtés and terrines. When it comes to technology the long-established company relies on an ERP system with an integrated Business Intelligence solution.

Feyel & Artzner’s high-quality products require consistent attention throughout the production process to ensure the highest standards are maintained. The products are subject to different national and international regulations and requirements. At the same time, production efficiencies must be maximized. Comprehensive software plays an important role in delivering the necessary monitoring and control throughout a company’s operation.

Thanks to CSB-System, Feyel & Artzner can access cross-functional quality management and production optimization solutions. These provide a holistic overview that enables the company to plan effectively, access vital business information, implement rigorous quality control procedures and make the right decisions at the appropriate time.

Real-time business intelligence

The CSB-System integrates all facets of Feyel & Artzner’s operations into a unified, real-time system covering purchasing, inventory management, production planning, quality control, recipe optimization, and weigh price labelling. This simplifies planning, reduces inventory costs, and ensures a steady supply of raw materials. Standardizing and optimizing recipes becomes feasible, ensuring product consistency and nutritional values.

Real-time monitoring identifies and addresses issues promptly, ensuring security and transparency for full traceability. It provides valuable insights into business data, facilitating timely decision-making. The system’s paperless solutions streamline sales processes through Electronic Data Interchange (EDI) and Phonemaster technology, enhancing customer and vendor interactions.

Ensure quality management and traceability

CSB’s Quality Management and Lab Information system guarantee the tracking and monitoring of high-quality products at every production stage. From thorough checks on goods received to in-process controls and post-completion assessments, the system ensures product consistency and upholds stringent hygiene standards. It also coordinates external tests, statistical quality control, and ensures compliance with national and international standards.

Production optimization for a competitive edge

Remaining competitive is key to success in any market. One of the challenges for the company is that while its specialist products take time to produce, customers’ orders must be satisfied as quickly as possible. Therefore, a high degree of future planning is required to make the best use of production time and capacity.

CSB’s Production Planning system has proven instrumental for Feyel & Artzner in balancing the time intensive production of specialty products with promptly meeting customer demands. The system facilitates a 12-week forecasting and planning period, suggesting required quantities, considering promotional campaigns, and assessing raw material requirements through a Bill of Materials (BOM) explosion. The system helps to calculate and suggest the required quantity of a product. This aids in avoiding production bottlenecks, optimizing equipment and labor use, reducing inventory costs, and enhancing overall efficiency.

A 20-year partnership

The partnership between CSB-System and Feyel & Artzner, established in 2003, highlights the effectiveness of integrated solutions over stand-alone options. The integrated ERP solution from CSB-System empowers Feyel & Artzner to preserve its 200-year-old traditions while navigating the complexities of the modern business landscape.

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