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Sales
Sales connects market requirements with the operational processes in the organization. It manages customer orders, delivery dates, prices, and quantities, and it ensures effective processing from order receipt to shipping. The CSB-System seamlessly integrates Sales into production, inventory, logistics, and accounting.
Centralized order entry and order management
Customer orders are centrally entered, managed, and tracked in the CSB-System. Relevant order data like items, quantities, prices, delivery dates, and customer-specific requirements is consistently available throughout the system. This creates transparency and a solid foundation for further process management.
Integrated into production, inventory, and logistics
Sales is deeply integrated with Production Planning, Inventory, Picking, Shipping, and Route Management. Orders are incorporated into operational planning and execution. The system considers any changes of quantities, dates, or priorities and updates them across processes.
Transparency of order status and delivery performance
You can track the status of an order at any given time – from order entry to processing and shipping. Open quantities, partial deliveries, or deviations are made transparent to support effective customer communication.
Supporting multiple sales channels
The CSB-System supports various sales channels, including classic customer orders, store deliveries, EDI connectivity, or B2B Webshop solutions. All sales channels can access and are controlled by the same central database.
Integration into Accounting and Controlling
Sales data is instantly accessible for billing, accounting, and controlling. Sales volumes, revenues, and gross margins can be evaluated on an order, customer, or item basis. This creates a direct link between operational sales and business management.
Frequently asked questions
Sales controls customer- and order-related processes: from order entry and operational processing to shipping and billing.
Customer orders are registered centrally and consistently managed throughout the system. Any relevant information, such as items, quantities, prices, and delivery dates, are available anytime and everywhere.
Orders are incorporated into production planning, inventory, picking, shipping, and route management. Any changes are automatically considered across all processes.
The order status can be tracked in real time. Open quantities, partial deliveries, or deviations are made transparent to support effective customer communication.
In addition to classic customer orders, the CSB-System supports subsidiary delivery, EDI connectivity, and B2B Webshop and Portal solutions – on a consistent database.
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