Customer Relationship Management in the CSB-System
Optimally utilize all customer potentials. Maintain, apply and use stored data. Achieve long-term customer loyalty. The CSB CRM helps you achieve these goals. Easy access to all relevant ERP data, such as address information, offers, orders, stock on hand, coverage and sales information. Comprehensive communication management ensures successful dialog as well as automated data exchange with your business partners. Furthermore, CSB CRM has extensive analysis and reporting functions that enable you to use all information gathered from the customers to optimize your sales processes.